FAQs about the Ticket Machu Picchu

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2016 Ticket Machu Picchu

If you have any doubt of booking your Ticket Machu Picchu, then, we shows a list of the questions we often do when buying the Ticket Machu Picchu.

How is made the purchase and sale of the Ticket?
How do I book my Ticket to Machu Picchu?
When do I book my Ticket Machu Picchu?
What documents do I need?
Can I buy my Ticket directly in Machu Picchu?
Is it safe to shop Tickets Online?
What is an electronic Ticket?
How E-Ticket works?
In what way you send me the Ticket?
How do I ensure a space for enter to Machu Picchu?
How do I buy the entrance to Huayna Picchu?
Do the minors pay the Ticket Machu Picchu?
I am a student, do i pay equal the Ticket Machu Picchu?
Why should I send a copy of my passport?
Can I make a correction or change, once made the purchase?
Can I cancel my Ticket Machu Picchu?
How do I contact you, if I have any questions?
Do I have privacy of the data entered to the web?
How long I have to pay my Ticket Machu Picchu?
Do you charge commissions for the sale of Ticket Machu Picchu?
Do you have any offer?
Can I keeping track the purchasing of my Ticket?
How do I pay my Ticket Machu Picchu?
How secure is the payment I do online?
The payment that I do includes taxes?
Do I have any discounts?
Are there refunds?
Is it necessary to confirm the date of the day of my visit?
How do I know if my reservation is confirmed?
How long my Ticket Machu Picchu is valid?


 

 

How is made the purchase and sale of the Ticket?

We have a reservation system, which requires certain personal information (full name, date of visit, identity document), which are requirements of the Ministry of Culture, entity responsible for selling Ticket to Machu Picchu. Through the information received by the booking system, we take care to buy your ticket to Machu Picchu, we perform the procedure for you. We handle the discounts for students, minors and members of the Andean Community.

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How do I book my Ticket to Machu Picchu?

You must first choose the type of Ticket Machu Picchu, depending on the choice, you must go to our section of Availability. There you can see the number of spaces available for the chosen date. If you find a free space, then, go to the Book Now button and fill out the form with your personal data, these data are nominal; that is, the data must be, as is shown at your identification document, be they; passport, student card ISIC, Identity Document and don’t forget to SEND US A COPY OF THE DOCUMENT to our email info@ticketmachupicchu.com. Finally after completing the form you must pay.

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When do I book my Ticket Machu Picchu?

This depends on the Type of Ticket; usually, the Huayna Picchu Tickets sell out quickly. In this particular case, it is recommended that the reservation is made in advance of at least two months before your travel date. With respect to the other tickets like, Ticket Machu Picchu Only, Ticket Machu Picchu + Mountain, Ticket Machu Picchu + Museum have more spaces. However, it is important to remember that tickets often sell out in high season between the months of June to October, especially on Sundays, because the national tourism tends to increase.

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What documents do I need?

The documents admitted to acquire the Ticket Machu Picchu are: passport, Identity Document, International Student Card ISIC; It is very important that these documents are valid at least until the date of their visit. It is extremely important that at the time of booking, we were sent a copy of the document; Otherwise, we can not proceed with the booking and you run the risk of losing entry space. When you make the visit to the Inca City of Machu Picchu, you will be asked to show your eTicket and your ORIGINAL DOCUMENT, with which the purchase of your ticket is made. Without personal documents, you can not enter to the Sacred City.

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Can I buy my Ticket directly in Machu Picchu?

The Ministry of Culture has offices in the City of Cusco and Machu Picchu Pueblo or Aguas Calientes. In these offices you can purchase Tickets to Machu Picchu. However, we recommend having your ticket to Machu Picchu before embarking on their journey, as it runs the risk of not finding availability; and if this were the case, there is no way to get any income.

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Is it safe to shop Tickets Online?

The Internet has become a useful tool for making purchases, check information, communication, etc. The payment methods we use to buy the ticket Machu Picchu are safe, fast and easy; so, you will not have any problem when you purchase your entry tickets. You can review our Payment Methods.

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What is an electronic Ticket?

The e-Ticket is the document that is issued when purchasing your Ticket Machu Picchu. This document contains the personal data that were entered at the time of booking; such as Full name, document number, nationality, age, gender, type of ticket, date of entry. This e-Ticket must be presented at the checkpoint of the Inca City of Machu Picchu.

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How E-Ticket works?

The eTicket is the only document that allows entry to the Inca city of Machu Picchu, when it is shown at the checkpoint, this document will be validated, provided that show the original document contained in the Ticket; only then will allow you to enter to the Sacred City of Machu Picchu; if you visit Huayna Picchu must retain this eticket because within the same City Inca, there is another checkpoint, it is responsible for verifying that you have the Ticket Huayna Picchu.

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In what way you send me the Ticket?

Once completed the entire process of purchasing the Ticket Machu Picchu, we’ll send the eTicket to email you entered when making the booking, the ticket will be sent in PDF format, so you can print it.
Note: PDF is a format for storing digital documents, if the ticket is not visible, you can download the program http://get.adobe.com/es/reader/

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How do I ensure a space for enter to Machu Picchu?

The only way to ensure a space, to enter to Machu Picchu is making the purchase in advance. So, you don’t run the risk of not finding availability for the dates of your visit.

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How do I buy the entrance to Huayna Picchu?

The Ticket Huayna Picchu has two options, group 1 and group 2, each with 200 spaces available per day. The first thing to do is choose the group, then check availability on the date of your visit.

Next, you go to the Book Now button and complete the booking form with your personal details, do not forget to send a copy of your Identification Document (Passport, ISIC Card) to our email info@ticketmachupicchu.com; It is very important that we send this copy, otherwise we can not make the process of buying; especially when it comes to ticket for students and children. Finally you must pay your Ticket Huayna Picchu. Check our payment methods.

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Do the minors pay the Ticket Machu Picchu?

Children between 0-7 years are considered Minor, they are exempt from paying the Ticket Machu Picchu. However, these children must enter with their parents or relatives, who take charge of their safety. No need to reserve space for them simply enter with the person in charge.

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I am a student, do i pay equal the Ticket Machu Picchu?

Students accredited to: International Student Card ISIC in the case of foreign or University Card in the case of nationals; you have access to a discount of 50% of the cost of the Ticket Machu Picchu. To validate this discount must send us a copy of your valid ISIC Card or University Card; otherwise we can not proceed with the purchase, much less achieve the discount. These documents must be current at the date of your visit.

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Why should I send a copy of my passport?

The passport is an essential element in the purchase of the Ticket Machu Picchu, because it is the only possible way in which the Ministry of Culture validates the purchase of Ticket Machu Picchu.

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Can I make a correction or change, once made the purchase?

Changes are subject to penalties, which vary according to time, in which they are presented. Changes are allowed only on the visit date and name.

  • Penalty of 40% if the request is made 72 hours before.
  • Penalty of 30% if the application is made 7-4 days before.
  • Penalty of 15% if the application is filed eight or more days before.

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Can I cancel my Ticket Machu Picchu?

The cancellation of Ticket Machu Picchu is possible as long as we sent a Power Letter Simple, specifying that cancel your Ticket and that can be transferred to another person. The return of the payment is subject to penalty ranging between 15% and 40% of the cost, depending on how long in advance regarding the date of the visit, in which it is communicated. On the other hand, if you did not make the visit on the date indicated there is no refund, nor can it be transferred to any other person.

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How do I contact you, if I have any questions?

We as a travel agency seeking to satisfy our customers at all times, we are willing to resolve their queries through our website, in our section Ask your Question, we also have an Online Chat available Monday to Saturday from 09: 00 hrs – 18:00 hrs. If you prefer a more direct contact, can call us to + 51-84-254418; + 51-944242767; + 51-998898999 or email us to info@boletomachupicchu.com.

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Do I have privacy of the data entered to the web?

The data entered are used exclusively for the purchase of the Ticket Machu Picchu. Keeping our customers satisfied with the service provided is important; so we respect your privacy.

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How long I have to pay my Ticket Machu Picchu?

Payment must be done immediately after booking because we only have two hours to keep the reserved space. Opposite case, is released that space and someone else can take it.

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Do you charge commissions for the sale of Ticket Machu Picchu?

We are a travel agency and our staff, makes and gives its best effort to complete the purchase of your Ticket Machu Picchu. Our fee for this service is chord with the market.

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Do you have any offer?

We offer discounts on all our Tourist Packages throughout Perú to all groups of friends, colleagues, family, etc. The number of participants in the group must be at least 10 people.

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Can I keeping track the purchasing of my Ticket?

We are at your disposal to inform you on the status of your purchase. Do not forget that it is extremely important that you send us all the required information and make payment on time, so that we can streamline the purchasing process and within a period not longer than 48 hours you can get your Ticket to Machu Picchu.

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How do I pay my Ticket Machu Picchu?

We have different options for payment of the Ticket Machu Picchu; the one we recommend for its speed and simplicity is Paypal, allows use of a variety of credit cards and debit cards. Another method is to deposit at a Western Union account, the disadvantage of this method of payment is that it takes at least five days in which money appears in our account, this time varies according to the country of origin of the deposit. You can review in more detail our payment methods.

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How secure is the payment I do online?

Each of the payment methods we use, has great support and popularity worldwide. So, your payment is properly secured.

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The payment that I do includes taxes?

Taxes and commissions for payment method are NOT included. Each payment methods charge a transaction fee money this varies according to the policies of the company and its location.

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Do I have any discounts?

There is 50% discount for:

  • Accredited students with valid International Student Card ISIC.
  • Member countries of the Andean Community (Peru, Colombia, Bolivia, Ecuador).
  • Minors of any nationality.

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Are there refunds?

If you do not use the ticket on the visit date indicating the Ticket Machu Picchu, there is no refund. The refund for cancellation of Ticket is subject to penalties of 15% to 40% which varies according to time in advance that is communicated.

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Is it necessary to confirm the date of the day of my visit?

It is an essential thing, because with this is reserving a space for entry to Machu Picchu, otherwise you can not buy the Ticket.

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How do I know if my reservation is confirmed?

Once the purchase is made, we will send you a print version in PDF format of the Ticket to Machu Picchu.

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How long my Ticket Machu Picchu is valid?

The Ticket is valid only for the day indicated on the Ticket Machu Picchu. You can come in as many times as you like, as long as, it’s at the same date, respecting the opening hours of the Inca City of Machu Picchu, which is 06:00 – 16:00 hrs.

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By Ticket Machu Picchu – Last Update, 30-06-2015

 



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