Who are we?
Welcome to Ticket Machu Picchu! We are MACHUPICCHU TERRA, a travel website known for offering various types of services to Machu Picchu in a well-organized and safe way.
We are also the number 1 travel agency in online ticket sales to the Wonder of the World.
We also offer tours to Machu Picchu, the Sacred Valley of the Incas, Cusco City Tour, Inca Trail, Maras-Moray, the Rainbow Mountain, as well as bus, train, and tour guide services in Machu Picchu.
Our office is located in Cusco, Peru. We are authorized by the Ministry of Culture of Peru with code AUT00115.
History
Since 2013, we created the Ticket Machu Picchu website with the goal of offering an easy and secure way to obtain tickets to the Inca City.
Over the years, we have established ourselves as the most popular website for purchasing Machu Picchu tickets online.
We also added tour services to the main tourist destinations in Cusco: City Tour, Sacred Valley, Maras-Moray, Rainbow Mountain, Inca Trail, Machu Picchu, as well as bus, train, and tour guide services in the Inca City.
Today, we provide quality service at a fair price. We have appropriate technology and a well-trained multidisciplinary team.
Mission
To offer a website that is easy to navigate and provides complete information about travel to Cusco, the Sacred Valley of the Incas, and Machu Picchu.
To provide a secure and simple interface for booking and purchasing Machu Picchu tickets, as well as the tours and services we offer.
To assist tourists with information on prices, timing, documents, and everything related to the trip to Machu Picchu.
Vision
To continue being the number 1 website for Machu Picchu ticket sales online.
To improve the Ticket Machu Picchu website for easier tourist access to information.
To constantly adapt to new technologies in the tourism market.
To offer new tours and experiences in Cusco and Machu Picchu.
To perfect the services offered such as Machu Picchu tickets, tours, train tickets, bus tickets, tour guide services, and more.
To offer not only tours and services in Cusco but also expand the same quality and service to destinations throughout Peru.
What is our objective?
For several years, we have offered our clients security, guarantee, and professional efficiency with a single goal: to make visitors feel satisfied during their trip to Machu Picchu.
Why trust us?
We are number 1 in online Machu Picchu ticket sales worldwide. We also offer efficient services for tours, transportation, and tourist guidance in Machu Picchu. These are just some of the many reasons to trust us:
- We are authorized by the Ministry of Culture of Peru and the Regional Directorate of Culture Cusco.
- We offer market-accessible rates.
- We have our own office, easily located in the Historic Center of Cusco city.
- We have staff trained in tourism, languages, technology, and more.
- We make proper use of technology. Ticket Machu Picchu offers internet security systems.
- We offer easy and secure payment methods such as Visa, MasterCard, Diners Club, or PayPal.
- We provide permanent contact methods: email, phone, Skype, and more.
What is the experience of traveling with us like?
Traveling with us means having a personalized advisor available to inform you throughout the entire trip to Machu Picchu.
Also, since we are a travel agency and tour operator, we are committed to assisting you with any type of travel package you need throughout Peru.
These are our commitments:
- Respond to your inquiries as quickly as possible. We have a call center and a website through which we will answer all your questions at any time.
- Send electronic tickets promptly, efficiently, and quickly.
- Offer a high-quality and well-organized service on tours to Cusco, Sacred Valley, Maras-Moray, Rainbow Mountain, Inca Trail, and Machu Picchu.
- Provide punctual and efficient transportation services by bus, train, as well as tour guide service in Machu Picchu.
- Assist you with prices, timing, tourist information, food, travel gear, documents, and everything you need to know for your trip to Machu Picchu.
- Answer your inquiries through a real-time online chat.
- Maintain constant telephone communication to answer all your questions before, during, and after your trip to Machu Picchu.
- Have an office in a public and easy-to-find location, open Monday to Friday from 9 a.m. to 6 p.m. and Saturdays from 9 a.m. to 1 p.m.
Work Policies
Ticket Machu Picchu is a Travel and Tourism Agency that offers a personalized service. We constantly seek customer satisfaction. Our work policy is based on continuous training and staff optimization.
We provide our staff with the appropriate technological resources. They are trained to meet our clients’ needs. Experience and reliability are the values that define our work.
Company Policies
Ticket Machu Picchu is committed to making your trip a unique and unforgettable experience. These are our company policies:
- Efficiently carry out the online sale of Machu Picchu tickets.
- Facilitate communication channels with our clients through our contact services.
- Keep our clients informed through the periodic publication of articles on our website.
- Constantly train our staff to meet any potential client need.
- Carry out our activities transparently and in accordance with legal regulations set by the Ministry of Culture of Peru.
Commitment to society
We work with staff from rural communities in Cusco to carry out the Inca Trail, the Salkantay Trek, the Lares Trek, and many other tours.
In doing so, we improve the quality of life for these families whose only source of income often comes from tourism.
Once a year, we organize charity trips to the poorest villages in the Cusco region. We bring toys, school supplies, and food to families.
We also contribute to the environment
Just like you, we are also aware of the importance of protecting the environment. Moreover, since we operate in Machu Picchu, one of the 7 Wonders of the Modern World, our efforts are even greater.
That is why we have staff trained in environmental protection at Machu Picchu. They will advise you on how to protect the biodiversity of the Inca City. Our activities serve as a model for conservation.
How to know if we are a legitimate company?
To verify that we are a legitimate and authorized company, visit the official Machu Picchu website in Peru (http://www.machupicchu.gob.pe/) and follow these steps:
- Go to the ‘Menu’ section of the page, under the “Consultas” tab.
- At the bottom, go to the “Agencias” tab.
- You can search by name: “MACHUPICCHU TERRA” or code “AUT00115”.
Who is the team behind the screen?
Here is our team. We are experienced and accredited professionals in the tourism sector:
- Tourism and administration graduate. In charge of administration, operations, and reservations.
- Team of official tour guides authorized to operate on the Inca Trail.
- Team of porters. Key individuals for completing the Inca Trail.
- Team of cooks. They will delight you with their dishes during the Inca Trail.
- Computer and systems engineers. Responsible for managing the website.
- Official tour guide in charge of editing the information provided through our website.
Frequently Asked Questions About Us
1) Is boletomachupicchu.com a legitimate company?
We are a legitimate company. We belong to the brand Machu Picchu Terra, authorized by the Ministry of Culture of Peru to offer tickets to the Wonder of the World, as well as tours and various services in the Inca City. Our authorization code is ‘AUT00115’.
2) Do you have a physical office or workplace?
Yes. We have a spacious and easily accessible office located in the historic center of Cusco city. The address is: Recoleta Angosta Street 208.
3) What are the communication channels with customers?
We provide customer support. You can contact us through the following channels:
- Email: info@boletomachupicchu.com
- Phone: (51) 84 207064
Address: Recoleta Angosta Street 208, Cusco – Peru.
4) How many years have you been operating in the tourism sector?
At Machu Picchu Terra, we have been operating in the tourism sector since September 2013. We are currently the number 1 website for ticket sales to the Inca City.
5) Is it safe to purchase online?
We are a secure online platform. Here are the reasons that back us up:
- Our website has all the necessary security measures for safe internet browsing.
- We have an SSL security certificate, which ensures the privacy of your information during ticket purchase.
- We are authorized by the Ministry of Culture of Peru to offer tickets to the Inca City, as well as the various tours and services we provide.
We are transparent in the sale of our services. We have hundreds of informative articles on our website.
6) What is needed to buy the Machu Picchu ticket online?
It is extremely important that the copies of the required documents (passport, ID) are 100% real and correct. For example, it is vital that your name and passport number are accurate. Payment is made via Visa, MasterCard, Diners Club, or PayPal.
7) What products or services do you offer?
We are an authorized operator to sell Machu Picchu tickets in the safest way. We offer the 3 types of tickets to the Wonder of the World:
- Machu Picchu Only Ticket.
- Machu Picchu + Huayna Picchu Ticket.
- Machu Picchu + Mountain Ticket.
Machu Picchu Museum Ticket (optional entrance).
We also offer the following tours:
- All-Inclusive Machu Picchu Tour.
- All-Inclusive Sacred Valley Tour.
- Half-Day Cusco City Tour.
Classic Inca Trail Tour – 4 Days.
We also offer the following services:
- Bus service Aguas Calientes – Machu Picchu – Aguas Calientes.
- Train service to Machu Picchu.
- Bilingual guided tour service in Machu Picchu.
We Are Recommended on the Main Travel Forums on the Internet
As a travel agency, we are committed to making your trip unforgettable. Therefore, we offer you the best possible service — punctual and honest. Our clients recommend us on various traveler pages and forums around the world.
Why do they recommend us? See testimonials.
We Have a Spacious Office in the Center of Cusco!
Machupicchu Terra is an official and accredited tourism agency in Cusco. Our facilities are spacious and located in the historic center of Cusco. Visit us and get inspired to discover Peru!